Our Story

Springboard To The Future was born from two careers spent in environments where clarity, teamwork and decisive action are not optional — they are the difference between success and failure.

Glen Maxwell-Heron

Glen began his career as a Royal Navy Engineer Officer, leading people and solving problems in tight timescales and demanding conditions around the world. The Navy taught him how teams really work under pressure, how flow collapses when roles blur, and how small adjustments in behaviour or structure can unlock huge improvements.

His later work in global corporates and four years delivering people‑change programmes in Japan deepened that insight: every organisation has a human system beneath the surface — and when that system is misaligned, performance suffers no matter how good the strategy or technology. 

Felix Spender FLoD

Felix brings a complementary perspective shaped by military leadership, crisis response and operational improvement. His early Army career developed his skill in planning, logistics, training and organisational development — but it was his work as a maritime kidnap response consultant that sharpened his understanding of people under extreme tension. In Somalia and the Gulf of Guinea, he learnt that progress depends on collaboration, conflict resolution and the ability to bring diverse teams together when the stakes are high.

Over the last decade, he has helped SMEs and corporates improve operational effectiveness by applying those same principles: sleeves rolled up, practical, human‑centred, and relentlessly focused on “how we do things better”.

Despite their different paths, Glen and Felix kept encountering the same truth: 

organisations don’t fail because people lack talent — they fail because the human system is misaligned.

Decision authority is unclear. Accountability is weak. Handovers are messy. Conflict goes unresolved. Teams work hard but pull in different directions. Flow breaks down.

And when flow breaks down, cost rises, disputes multiply, and performance stalls. Springboard To The Future was created to fix exactly that.

It is not a framework, a model or a consultancy theatre piece. It is a practical method built from decades of real operational experience — from warships to boardrooms, from crisis zones to corporate integrations, from global manufacturers to local law firms:

We restore flow.
We rebuild trust.
We clarify decision rights and accountability.
We get teams moving in the same direction again.

And once flow is restored, everything else becomes easier: mobilisation, cooperation, problem‑solving, innovation, and the day‑to‑day rhythm of running a high‑performing operation.

Springboard To The Future exists because Glen and Felix have lived the consequences of broken human systems — and they know how to fix them. Their combined experience forms a single, simple belief:

When you repair the human system, performance follows.

That is our story. And it is why Springboard To The Future works.