Your privacy is important to us. This Privacy Notice explains what personal data we collect from you, through our interactions with you and through our services, together with how we use and store that data and the processes we have in place to keep your data secure.
What information do we collect?
The data retained on our records relate to:
We may also hold on our records contacts made via this website or during our normal networking in the business environment in which we operate.
We may collect, store and use the following kinds of personal data:
- Your name
- Your telephone number
- Your email address
- Your business address
In addition, we may hold information relating to any correspondence carried out between you and us by email.
A cookie is a text file sent by a web server to a web browser and stored by the browser. This enables the web server to identify and track the web browser. We may send a cookie which may be stored by your browser on your computer’s hard drive. We may use the information we obtain from the cookie in the administration of this website, to improve the website’s usability and for marketing purposes.
At any time you may request any of your rights under GDPR via email. You can read about your rights here.
Your data may be stored in any of our systems that we use in the normal course of our business, including cloud based systems. We expect to keep digital client data indefinitely.
All contact data is easily accessible should we receive any request under GDPR.
We will not charge you for any response to a GDPR request. We do, however, reserve the right to charge reasonable fees for additional copies of information that has already been supplied you, and for requests that are manifestly unfounded or excessive, particularly where such requests are repetitive.
Security of your personal data
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. We store all the personal information you provide in secure cloud servers which have firewall protection. Data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
We deploy anti-virus software on our personal computers that will detect attempted breaches.
Felix Spender is responsible for data protection.
You may unsubscribe from all communications at any time.
Other ways we may use your data
In addition to periodically communicating with you, we may use your personal information to:
- administer the website
- improve your browsing experience by personalising the website
- send statements and invoices to you, and collect payments from you for services provided
Communicating personal information
We may share your information with our Associates in the normal course of our business dealings with you.
We will not divulge personal information to third parties without your express consent.
We will never provide your personal information to any third parties for the purpose of direct marketing.
- to the extent that we are required to do so by law
- in connection with any legal proceedings or prospective legal proceedings
- in order to establish, exercise or defend our legal rights including providing information to others for the purposes of fraud prevention and reducing credit risk
International data transfers
Whilst we only operate in the UK and have no plans to open offices elsewhere in the world, we have no control over where our cloud service providers, for example: Dropbox, keep our data and we rely on them to ensure conformance with the relevant data protections regulations.
Third party websites
Our website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.
Please let us know if the personal information which we hold about you needs to be corrected or updated.